Frequently Asked Questions

Shipping is free within Istanbul. For deliveries outside Istanbul, please contact us for shipping rates. Our products are delivered safely to your address with special packaging.

Delivery takes 20 business days, the same for domestic and international orders. You can track your order status on the "Order Tracking" page.

You can view the current status with your order number and e-mail address from the "Order Tracking" section of our website.

We offer shipping services to all 81 provinces of Turkey. We also deliver to Germany and the EU via our export network.

You have an unconditional right of return for 14 days. The product must be in its original packaging, unused and undamaged. The return shipping cost belongs to us.

All our furniture products are covered by a 2-year manufacturer's warranty. The warranty covers manufacturing defects and material flaws.

Check the product while the cargo officer is present during delivery. In case of damage, keep a report and notify us via WhatsApp or e-mail with a photo. Your product will be replaced free of charge.

We offer credit card (Visa, Mastercard, Troy), bank transfer/EFT, and cash on delivery options.

Yes, we offer 2, 3, 6, and 9 installment options for credit cards.

Yes, you can pay by bank transfer/EFT. Transfer information is available on the order confirmation page.

Yes, we provide wholesale services for cafe, restaurant, hotel, and venue projects. The minimum order quantity is 10 units.

Yes, we export wholesale furniture to Europe, the Middle East, and CIS countries. We provide services in English, German, Arabic, and Russian.

Yes, we offer a wide range of fabric, leather, and color options in our chair and sofa products.

Our showroom is located in Istanbul Ümraniye, Modoko Altı region. Address: Yukarı Dudullu, Keyap Cd. No:35, Ümraniye/Istanbul.

Yes, you can experience many of our products in your home using Augmented Reality (AR) technology via your phone's camera.